Select a Townsville City Council Service

Council offers convenient methods for making your rates payments.

Do you need to renew your pet registration? You can apply for or renew a dog license online.

If your collection was missed for an unknown reason, you can report via our Customer Services Team on 13 48 10.

We encourage residents to report problems they encounter throughout the city. To assist us in maintaining Townsville to the standards you expect, we encourage you to report a problem via the iCouncil app for iOS users or the Snap Send Solve app for Android users.

Don't have a smart phone? No worries! You can follow this link to fill in an online form.

The Townsville City Plan sets the direction for development and growth over the next 25 years. ePlanning enables the Townsville City Plan (planning scheme) to be viewed within an interactive electronic environment.

Whether you are seeking information about a development approval, a local business approval, or approval to work on a heritage listed property, Council has information to help.

TOLS enables you to electronically submit and amend development applications, including the ability to upload the associated files. Save the time and expense associated with hand delivering or posting development applications.

Townsville City Council has a number of locations and venues across the city. Check out the Council website for locations and standard opening hours.

CityLibraries has three locations in Flinders Street, Aitkenvale and Thuringowa Central as well as our Mobile Library service and Home service. Libraries have become far more than simply a repository for books. They are essential community hubs; places where everyone can learn, engage and participate in a network of activity and information.

Use the CityLibraries catalogue to search for books, eBooks, eAudiobooks, DVDs, magazines and weblinks across all CityLibraries Townsville libraries. Check your loans, renew, reserve and request online at My Library.

The City of Townsville has a vibrant and active theatre and arts community. Council has two premier theatres, the Townsville Civic Theatre and the Riverway Arts Centre. We also operate two premier regional galleries, Perc Tucker Regional Gallery in the city’s CBD, and Pinnacles Gallery located within the Riverway Arts Centre.

Townsville has a range of sports and leisure facilities to suit every taste. These include pools, boating & fishing locations, venues for cricket & AFL, basketball, skateboarding, bmx, dirt tracks and more.

Townsville boasts some amazing beaches, including the award-winning Strand, the Northern Beaches and Magnetic Island.

Throughout the Townsville region we have over 300 parks and open space areas, four botanic gardens, various walkways and bikeways throughout the city and surrounds and a variety of camping and caravan locations to suit everyone.

Drop into the Flinders SquareVisitor Information Centre or the Community Information Centre and pick up a variety of guides and brochures about Townsville's unique attractions.

Townsville City Council Mobile Apps

Snap Send Solve

Interact with Council and be able to report your problems utilising your android phone. Report items such as graffiti, potholes, damaged playground equipment and much more.

Tours and Trails

Explore Townsville's history with Townsville Tours and Trails, a free self-guided tour app. Hear the city's past come to life with guided audio and walk through immersive GPS stop points.